Contact Us
We're here to help with questions about your Apex stethoscope, warranty service, or anything else you might need. Because when you're focused on patient care, the last thing you need is an unanswered question about your tools.
General Inquiries
Email: help@apexbioacoustics.com
We respond to most inquiries within one business day. For faster service, please include:
- Your order number (if applicable)
- The specific Apex model you own or are interested in
- A clear description of your question or concern
Warranty Service
If your Apex stethoscope needs repair or replacement under our lifetime warranty:
- Email help@apexbioacoustics.com with "Warranty Claim" in the subject line
- Include your name, shipping address, and proof of purchase
- Describe the issue you're experiencing in detail
- Our team will respond with return instructions
Remember, we offer free replacement parts for soft components like ear tips and diaphragms—just cover the shipping costs.
Media & Press
For media inquiries, interview requests, or press kit access:
Email help@apexbioacoustics.com with "Media Inquiry" in the subject line. Please include your name, organization, and the nature of your request.
Whatever your question or need, we're committed to the same level of quality in our customer service as in our stethoscopes. We look forward to hearing from you.
