Our Commitment to Accessibility
Last Updated: April 10, 2025
At Apex Bioacoustics Inc ("Apex Stethoscopes"), we believe accessibility isn't just a legal requirement—it's part of delivering quality care and service to all of our customers. That includes ensuring our website is easy to use for everyone, including people with disabilities. We are committed to ensuring that our website (www.apexstethoscopes.com) is accessible to people with disabilities and meets current accessibility standards.
This statement applies to our website (www.apexstethoscopes.com) and any digital content we provide through this platform.
ACCESSIBILITY STATEMENT
Standards We Follow
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including:
- Visual impairments
- Hearing impairments
- Motor limitations
- Cognitive limitations
- Learning disabilities
Accessibility Features
Our website includes the following accessibility features:
Navigation and Structure
- Logical heading structure and navigation order
- Skip-to-content links for keyboard users
- Consistent and predictable navigation throughout the site
- Breadcrumb navigation to help users understand their location
Content and Design
- Sufficient color contrast between text and background
- Text resizing without loss of content or functionality
- Alternative text for all meaningful images
- Captions for videos and transcripts for audio content
- Responsive design that works across different screen sizes and devices
Forms and Interaction
- Form fields with clear labels and error messages
- Keyboard accessibility for all interactive elements
- No time limits for completing forms or transactions
- Focus indicators for keyboard navigation
Ongoing Improvements
We view accessibility as an ongoing effort and are committed to:
- Regular testing of our website with automated tools and manual checks
- Periodic accessibility audits by third-party specialists
- Staff training on digital accessibility best practices
- Considering accessibility in the development of new features and content
Known Limitations
While we aim for full WCAG 2.1 Level AA compliance across our entire website, some known limitations may include:
- Certain PDFs that were created before our current accessibility procedures
- Third-party content or plugins we do not control (e.g., embedded media players or maps)
- Occasional inconsistencies in keyboard focus order in dynamic areas
- Some older product images that may not have complete alternative text
We are actively working to identify and address these limitations. We prioritize fixing accessibility barriers based on frequency of usage and severity of impact.
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:
Email: help@apexbioacoustics.com (please include "Accessibility" in the subject line)
Phone: (916) 750-7466
Mail: Apex Bioacoustics Inc, 1420 E. Roseville Parkway, Suite 140 #514, Roseville, CA 95661
We aim to respond to accessibility-related requests within 5 business days. If you have not received a response within that time, or your issue is urgent, please call us directly or write "Urgent Accessibility Support" in your subject line.
If you encounter an accessibility barrier on our website that prevents you from completing a transaction or accessing information, please contact us for assistance. Our customer service team is trained to help with accessibility issues and can provide information in alternative formats upon request.
Testing Methods
Our accessibility testing methods include:
- Automated testing using WAVE, Axe, and Lighthouse tools
- Manual keyboard navigation testing
- Screen reader testing with NVDA and VoiceOver
- Testing with high contrast and text-only browsers
- User testing with individuals who have various abilities
Compatibility Statement
Our website is optimized for modern browsers including Chrome, Safari, Firefox, and Microsoft Edge. For the best experience, we recommend using the most recent version of your preferred browser.
Additional Resources
If you're interested in learning more about digital accessibility, these resources may be helpful:
Technical Specifications
Our website's accessibility features are supported by the following technologies:
- HTML5 and ARIA (Accessible Rich Internet Applications) markup
- CSS that respects user preferences for high contrast and text sizing
- JavaScript that supports keyboard navigation and screen readers
- PDF documents created with accessibility features enabled
Legal Compliance
Legal Compliance
This Accessibility Statement affirms our commitment to ensuring equal access for people with disabilities and our compliance efforts concerning applicable accessibility laws and regulations, including but not limited to the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and relevant state or local regulations.
As a healthcare product provider, we recognize our responsibility to make our digital services accessible to all healthcare professionals, including those working in public sector settings such as VA hospitals and educational institutions.
This Accessibility Statement was last updated on April 10, 2025, and will be reviewed annually or when significant changes are made to the website.
Contact Us
If you have any questions, concerns, or feedback regarding the accessibility of our website, please do not hesitate to contact us at accessibility@apex.com. We are committed to addressing your needs in a timely manner.
